Frequently Asked Questions

Q: How do I get started using CareerPharm?

A: You must have a username and password to use the CareerPharm site. You can create a username and password quickly and easily from the CareerPharm home page. If you have an existing username and password you can use those.

Q: I am an ASHP member. Can I use my ASHP ID and Password to log in to CareerPharm?

A: If you have an ASHP Company ID and Password you may use it to log in to CareerPharm. If you have a Personal ID and Password you must create a Company ID and Password for CareerPharm. If your Company has an existing account but you don’t know what it is, please contact our customer service team at:

Q: I’m an advertising agent or recruiter working on behalf of an employer. How do I set up an account?

A: You should create an agency CareerPharm account using the “Agent” option when signing up. You will be able to create as many client profiles as you want within your own account and post jobs and separate products for each client. You can also create a separate ID and password for each client so they can access only their job information.

Q: How do I obtain my username and password if I’ve forgotten them?

Click Sign In from the CareerPharm home page and choose the “I forgot my password” option.

Q: How can I change my password?

Click Sign In from the CareerPharm home page and choose the “I would like to reset my password option”.

Q: How do I search resumes?
A: Once you are logged in and have purchased and activated a job you can conduct a search by choosing from the drop down menu on your My CareerPharm page or by clicking the Search Resumes tab. If you do not enter key words or chose any specific criteria you will receive a list of all resumes.

Q: Why should I create a Search Agent?
A: When you create a Search Agent you will no longer have to search for resumes. An email will automatically be sent to you when a new resume meeting your criteria has been posted.

Q: How often will I receive resumes?
A: You will receive resumes as they become available. You have the option of setting your Search Agent daily, weekly or monthly. Please be advised if you set a daily Search Agent you will receive the search agent on that day of the week. When setting up multiple daily Search Agents try to do them on the same day of the week to avoid emails receiving multiple daily emails from CareerPharm.

Q: How many Search Agents can I set up?
A: As many as you need.

Q: How do I get started posting jobs?
A: If you are a current ASHP customer or member you simply log in with your username and password. You will be directed to the My CareerPharm page where you will be able to purchase and post jobs.
NOTE: If you are an ASHP member with a personal ID and Password you cannot use it for CareerPharm. You must use or create a Company ID.

If you do not have an account, you will need to create one before posting your jobs. Click here to create your account. You will be directed to the My CareerPharm page where you may begin purchasing and posting jobs and managing your account.

Q: How long does it take to post a job?
A: Posting a job to CareerPharm is very quick and easy. There are a 4 quick steps and you have the ability to cut and past your job description to a text box.

Q: Is there a discount for ASHP members?
A: CareerPharm does not offer ASHP membership discounts at this time.

Q: My company/institution does not authorize the use of a credit card. How do I pay?

A: You can use the online Purchase Order option and fax a copy of your PO to 301-657-1251. Please note if you are a first time customer it may take up to 48 hours to process your order. Make sure you activate your job after it’s been posted and processed.

Q: If I post a job how long will it take before it will appear on the site?
A: If you are a current CareerPharm customer and/or you are paying with a credit card you’ll be able to activate your job within minutes of posting. If you are new to CareerPharm and you are using a PO you will have to wait up to 48 hours before our customer service team can process your purchase.

Q: How will I know if job seekers are finding my position on CareerPharm?
A: The best way to determine if CareerPharm is successful for you is to allow job seekers to apply directly from the CareerPharm site. That way you can track the success of your job postings. You can also use the Job Tracker Dashboard to view the number of times your job has come up in a search or has been viewed by a job seeker.

Q: Does CareerPharm have a system for keeping track of candidates and contacting candidates online?
A: Yes. When you find a candidate you are interested in you can click Contact Candidate and email them directly from the CareerPharm site. You can also save resumes of candidates who have applied to your jobs and those you have contacted.

Q: I want to post a job for a colleague using my CareerPharm account. Can I change the contact information?

A: Yes. Just change the contact information in Step 4 of the job builder to the person responsible for recruiting for that position.

Q: If I make my job Inactive, will the job still expire?
A: Yes, after the initial activation your job will expire in 45 or 90 days (depending on the product you purchased) regardless of whether you choose to make it inactive.

Q: What products do you offer for advertising and recruiting and what do they cost?

A: Please see our product list on the CareerPharm for Employers page. (link)

PPS Specific Questions

Q: What is the difference between job postings on the CareerPharm job board and PPS job board?

A: The CareerPharm job board hosts jobs and resumes all year round. PPS is a recruitment forum that takes place during ASHP’s Midyear Clinical Meeting and job postings and resumes are only available for a limited time before the event. By posting on PPS you’ll be able to search the resumes of PPS registrants and contact them to schedule an interview. For more details on how to participate in PPS click here.

Q: If I have a job posting on CareerPharm will it automatically be posted to PPS?

A: No, you must purchase a PPS listing in order for your job to be posted on PPS. Please see the PPS information page for more details.

Q: If I have a job posted on CareerPharm can I transfer it to the PPS site?

A: Yes, but you must pay for PPS job postings first.