Seeker: Frequently Asked Questions

1. I am completely new to CareerPharm, how should I get started and what should I do first?

Click on “New Job Seekers” button in the top left hand corner of the CareerPharm home page under “Get Started.” Then, create your MyCareerPharm account by clicking on “Create an Account.” You will then be entering a secure area of CareerPharm wherein you will enter your contact information and create your personalized Username and Password. Then, just follow the link from the Confirmation Screen to begin building your resumé, searching jobs, creating cover letters and setting up search agents.

2. Does it cost anything?

No, CareerPharm is free to all job seekers.

3. Who may use CareerPharm?

Anyone interested in pursuing a career in the pharmacy industry.

4. What is a MyCareerPharm Account and why should I open one?

A MyCareerPharm account helps you maximize your search for positions and affords you access to tools that will help you track your progress. With your MyCareerPharm account you may create and save up to three different resumés and cover letters, set up to 5 search agents, and keep track of jobs you applied to and check hits your resumé has received.

5. What are Search Agents?

Search agents help you engage in a more effective job search. These agents are set up by you and email you results according to the job search criteria you entered or created. The more specific you are and the more information you provide, the better the job your search agent will do for you by delivering qualified results.

6. How do I set up a Search Agent?

First you must have set up a MyCareerPharm account (see above.) From your MyCareerPharm home page, just click on the “My Search Agents” button on the left hand side of the page. This will take you to the main search agent screen from which you will be able to create search agents. You may then search jobs using your agent and/or set up additional search agents. Remember to be as specific as possible in entering your search criteria and make sure to include job titles and keywords. This will help you get the best matching results.

7. What is the Job Manager?

The Job Manager is available to MyCareerPharm account holders. It enables you to track jobs you have applied to and jobs you have saved from search results or search agents.

8. How do I apply to jobs?

You may apply in a number of ways. You may apply directly when you search jobs and view your search results. If you have a MyCareerPharm account, you may also apply via your Job Manager, or when viewing the jobs your Search Agent delivered to you via email.

9. Do I have to open a MyCareerPharm account to search for jobs and apply?

No you do not, but it is highly recommended as a MyCareerPharm account will make you much more effective and the search process must faster and easier.

10. How do I build an online resumé?

After opening your MyCareerPharm account, just click on “Build a resumé” in the upper right hand corner of your MyCareerPharm home page. This will take you right to resumé building screens.

11. How long does it take to build an online resumé?

It is easy and fast. There are just seven screens and you may save and exit at any point and come back later if need be. You may also copy and paste information into the text boxes from a Word document to save time, but make sure to edit before saving and continuing though.

12. Do you have any pointers for building my resumé? What information is most important to include in an online resumé?

Every detail is important. The more detail the better. Remember you will be sending this information to employers. Equally important, employers will be searching for you as well in the resumé database if you choose to make your resumé searchable by posting it to the resumé Database. So, make sure to sell yourself well. Make sure that employers are able to find you. Fill out each and every screen and include as much information as possible.

Make sure to include your appropriate contact information and keywords/primary skills.

13. How many resumés may I create?

You may create and save up to 3 customized resumés.

14. What if I have publications to include on my resumé?

You may include this information in your Candidate Description screen, or the Additional Information Screen in the “Education, Skills and Experience” section.

15. Is there any other way to get my resumé on your site without typing it in? Can I copy and paste it?

Right now CareerPharm does not have the capacity to permit copying and pasting of resumés into the database. If you absolutely do not want to create an online resumé, you may still search for jobs and apply directly with employers you have selected. In this case though, your resumé will not be available to employers who search our resumé database.

16. Why should I build an online resumé and post it to the resumé Database?

It really is best to create the online resumé and make it searchable as it will make it easier for employers to find you and for you to apply to jobs. If your resumé isn’t in the resumé database, you may never learn of opportunities that have not yet been posted to CareerPharm. On many occasions, employers will search the resumé database directly for candidates and contact them to set up interviews without necessarily posting a job opportunity to the site.

17. How do I make my resumé searchable and post it to the resumé Database?

If you want your resumé to be searchable inside the resumé Database just click on the “Active” button on your New resumé Confirmation Screen after creating your online resumé.

18. How many resumés may I make searchable and post to the resumé Database?

If you choose, all 3 resumés you create online may be posted to the resumé database and searchable by employers.

19. What is the Resumé Dashboard?

This is a resumé management tool available to MyCareerPharm account holders. With the resumé Dashboard, you are able to keep track of the number of times employers have viewed your resumé and edit, delete, print, view, and email your resumés directly from one place on your MyCareerPharm home page.

20. How do I create a Cover Letter?

First, you must open a MyCareerPharm account (see above.) Then, just click on the “Build a Cover Letter” button on the Cover Letter Dashboard. This will take you to the Cover Letter builder screens inside CareerPharm.

21. How many Cover Letters may I create?

You may create up to 3 different cover letters.

22. What is the Cover Letter Dashboard?

This is a cover letter management tool available to MyCareerPharm account holders. With the Cover Letter Dashboard, you are able to view, edit, delete, print and email cover letters directly from one place on your MyCareerPharm home page.

23. How do I submit my resumés and cover letters for consideration?

First you must have a MyCareerPharm account established and resumés and cover letters developed and saved inside your account.

When inside the job description, just click on the “Apply” button. You will then be prompted to select the cover letter and resumé you wish to submit.

You may also email resumés and cover letters via either the resumé Dashboard or the Job Manager on your MyCareerPharm home page.

24. How do I edit my resumés and cover letters? How do I change my contact information?

Just log on to your MyCareerPharm home page and click on “Edit” in your resumé Dashboard and Cover Letter Dashboard. A screen confirming your transaction will be presented when you have finished making your changes.

25. How do I know that my resumé and/or cover letter have been submitted to a position?

Once you have submitted a resumé and/or cover letter, a screen confirming the transaction will be presented.

26. How do I search for job opportunities?

From the CareerPharm home page, just click on the “Advanced Search” button under Job Seekers to commence your search.

Enter your criteria and begin searching. Make sure to include as much detail as possible including keywords to make sure the most relevant results are presented.

27. How do I edit or make changes to my account information?

After logging on to your MyCareerPharm home page, just click on “Update My Account Profile” at the top of the page.

28. I just accepted a job offer, how do I remove my information?

Just log on to your MyCareerPharm home page and use the “Delete” links in your resumé dashboard and cover letter dashboard to remove your information

29. Should I remove all of my information and turn off my search agents when I get a job? Do I have to?

No. We highly recommend that you keep your information up to date and your search agents active. It is a great way to monitor events and in your industry and to stay abreast of hiring trends and openings across the country. Even if you have found your dream job, it is always smart to keep networking to keep your options open.

30. How do I change a Username or Password?

After logging on to your MyCareerPharm home page, just click on “Update My Account Profile” at the top of the page.

31. What if I forget my Username or Password?

Just click on the “Forgot Password” link on the home page of CareerPharm and then, enter your zip code and reminder phrase to have your password emailed to you immediately.

32. Are there any specific system requirements for CareerPharm? Which browsers work best?

Click on the “Need Help” button at the top of any page to learn more about requirements for Netscape and AOL users and with which browsers CareerPharm works best.

33. Need to speak with someone?

Click on the “Contact Us” button at the top of any page.

34. How do I get in touch with Customer Care?

Send an email to: webcustsvc@ashp.org

35. How do I get in touch with the CareerPharm management team?

Send an email to careerpharm@ashp.org

36. Want to share your feedback?

We encourage you to help us improve our service. Just click on the “Share Your Feedback” at the bottom of any page. We would love to hear your ideas and suggestions.

37. Don't want your current employer to know you are looking?

While we aren't able to offer resume blocking, there are methods you can use to keep your search as private as possible. First, in the Contact Information section of the resume builder, mark your name and contact information confidential as you search for opportunities by checking the "Hide" boxes in this section. Then, in the Employment History section of the resume builder, enter "undisclosed" or "available upon request" in the Current Employer field. Then enter your experience. Using these tricks, you may search without your current employer ever finding you.