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Interview Center


How To Be Interviewed for a Job
Adapted from: Hasegawa GR. How to be interviewed for a job. Am J Hosp Pharm. 1991; 48:1180-3.

One of the most trying aspects of job hunting is interviewing, a process in which an applicant in unfamiliar surroundings must provide and assimilate a great deal of information while being judged by strangers. Although the interview frequently determines whether a position is offered or accepted, it often receives too little attention from the applicant. This discussion offers a few practical suggestions in these areas:

Where Should You Interview?

If you are not compelled to seek new employment, you will probably interview only when a promising prospect appears. If you must look for a new job, however, your investigation into various positions should be thorough enough to limit your possibilities to a reasonably small number.

Pharmacy students and residents, particularly those who are willing to relocate and whose interests are rather vague, may start with particularly long lists. The applicant who claims to be truly interested in 20 jobs hasn’t eliminated inappropriate selections, probably has a poor idea of what he or she really wants, and is likely to waste time and money in the application and interview process.

You will, of course, accept an invitation to interview for any of your top job choices. It is also a good idea to accept invitations for positions you’re not too sure about. The employer, for one, already thinks that your qualifications may satisfy the job requirements, and you may discover that the job is actually quite appealing. Even if the interview makes it clear that you and the job are mismatched, you will have made a contact and possibly left a favorable impression. The employer may even have or know of a more satisfactory opening.

Unseasoned applicants sometimes seek interviews for jobs in which they have no real interest. The applicant’s purpose is simple; to rehearse interviewing skills and try out a formal presentation (if one is required) in a realistic but no-risk setting. This strategy is selfish and short-sighted. Interviewers can usually detect indifference and will not appreciate your wasting their time. Even if you manage to appear sincere, your eventual job selection may suggest to the victimized interviewer that you were playing a game all along. Pharmacy administrators have long memories and many acquaintances. Assume that your previous conduct, good or bad, will be known to the next interviewer you want to impress. Remember, too, that a reputation may follow you for years.

On-site versus Telephone Interviews

Do not substitute a telephone interview for an on-site visit. A telephone conversation, although relatively inexpensive, cannot compare with a personal visit in creating important impressions of the work setting and of your prospective coworkers. Some interviewing over the telephone may be unavoidable if you need to speak with someone who was not present for your visit. Don’t hesitate to telephone the employer if you need to clarify issues either before or after the on-site interview.

Scheduling Interviews

Allow ample time in your work, social, and travel calendars for each interview. Squeezing an interview between other commitments will make you anxious to begin and end your visit promptly, and employers resent having the applicant try to control the session’s pace. Because interviews often take longer than their allotted time, be as accommodating as possible.

Being constantly alert, outwardly cheerful, and self-conscious will tire you quickly, whether your interview takes one hour or one day. Thus, squeezing four full-day interviews into as many days can be grueling, especially if extensive travel is involved. The latter (and often most important) interviews in your series may proceed poorly because of your fatigue, and your overtaxed mind will soon be unable to distinguish one interview from another. A single interview can have a dramatic effect on your career. Consider carefully the time you devote to each one.

Preinterview Preparation

Your goals in an interview should be to present yourself in the best light and to learn enough about the job to make an informed decision if the position is offered. Thorough preinterview research---finding out about the position, the institution, and the individual interviewers---will help. Request the interview itinerary beforehand. Contact colleagues who are familiar with the institution or with the people who will be interviewing you. If you know that someone at the prospective job site has published a paper recently, read it.

By turning your findings into insightful questions and comments, you should appear to be either well prepared or very perceptive. Your research may also reveal important aspects of the job, some of which may be unappealing, that you should investigate during the interview.

Ask the employer to schedule you to speak privately with someone who has a position similar to the one you are exploring. This will ensure that the appropriate person will be available during your visit and that the job will be described from at least two viewpoints.

Presenting Yourself

Dress conservatively. Your unconventional or trendy outfit may be perfect for a night on the town, but an interviewer may view such attire as a sign of eccentricity or extravagance. Scents or make-up, if too heavily applied, are more likely to distract than allure the potential employer, and neither effect is desirable. Comfortable shoes will help you endure the inevitable tour of the facilities.

Someone may meet you at the airport to take you to lunch or dinner. Although the occasion may be fairly relaxed and intended to contrast with the relatively intense atmosphere of the formal interview, you are still being observed. The usual advice to applicants, “be yourself,” applies only partially. Don’t greedily order the most expensive entrée, tell tasteless jokes, overimbibe, smoke, or do anything else that might put off your hosts. You will have ample time to reveal your less admirable traits after you are hired.

Be on time or early for your interview. Punctuality will suggest that you are considerate and organized. Tardiness will imply the opposite and get you off to a poor start. Ask the employer for a street map and explicit directions, and allow for traffic delays and wrong turns. If your interview is an appreciable distance from your home, you may want to arrive the day before to scout the location. Arriving early will also give you a chance to collect your thoughts before the interview

Speak honestly but thoughtfully. Don’t brag about your current work place as the mecca of modern pharmacy practice; the interviewer may conclude that you are narrow-minded or wonder why you want to (or have to) leave. If you badmouth your boss or coworkers, you may be labeled as a malcontent. Interviewers may appreciate an occasional compliment but are likely to consider flattery insincere. Be forthright about your limitations, but don’t belittle yourself.

Occasionally an employer will test your poise by asking an irritating question, by subjecting you to a group “interrogation,” or even by being strangely silent. Keep cool, respond directly and tactfully, and resist the urge to fill silences with chatter. Always remain courteous; a moment of exasperation or rudeness can have long-lasting consequences.

One of your interviewers may be a personnel representative. This person may not appreciate your professional qualifications but can nonetheless influence the hiring decision through his or her assessment of your personality. Ask the personnel representative about job benefits and general institution policies; these are the topics about which pharmacy interviewers can be surprisingly ignorant.

Recording Your Thoughts

Don’t assume that you can memorize everything you want to ask or that you can remember all you learn from an interview. Carry a notepad in your purse or pocket. You shouldn’t take notes constantly during the interview, but jotting down important information can be vital and is unlikely to offend the interviewer. Use restroom breaks or other pauses during the interviewer to record your thoughts and to remind yourself of points you want to address. At the very least, write down your impressions when you get back to your home or hotel.

The Immediate Job Offer

If the employer offers you the job at the end of the interview, try not to make a decision immediately. You will be flattered and possibly enthusiastic, but you probably will not have had a chance to pull your thoughts together. A reasonable employer will give you a few days to mull things over.

Following Up

After each interview, promptly write the principal interviewer (even if the interview did not go well) to express your appreciation for his or her time. This follow-up letter will give you a chance to restate your qualifications and interest, and employers will remember your courtesy and thoroughness.

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